Azaleri | Shipping and Return policy
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Enjoy free delivery for orders above €300 in EU and 350£ in UK

Azaleri ships worldwide.

Please check below the fees for the rest of the world.

For more information head to “delivery times and costs.”

You will receive a shipping confirmation email along with the tracking details once your order is dispatched. Our order packing hours are Monday to Friday (9am-4pm CET). Purchases made on weekends and public holidays will be processed the next working day. We aim to dispatch all orders within 1-2 working days. Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization, stock availability, customs clearance processes, faulty delivery information or any other unforeseen activities. Please note that the following delivery charges include import costs but do not include import duties that may be due when packages reach the country of destination.

Delivery times and cost


Standard 1-2 working days: Free

Express next day: €15

European Union 

Austria Belgium Denmark Finland France Germany Ireland Luxembourg Netherlands Portugal Spain Sweden Monaco

Standard 3-5 working days | UPS access point: 8€

Standard 3-5 working days: €12

Express 1-2 working days: €25

Free for orders above €400

European Union

Greece Croatia Slovenia Bulgaria Estonia Latvia Lithuania Poland Czech Republic Romania Slovakia Hungary

Standard 3-5 working days | UPS access point: 15€

Standard 3-5 working days: €18

Express 1-2 working days: €25

Free for orders above €400


Standard 3-4 working days: €19

Express 1-2 working days: €30

United Kingdom

Standard 5-6 working days: £12

Express 2-3 working days: £25

Free for orders above £400

USA and Canada

Express 3-4 working days: $30


Rest of the world 

Express 3-4 working days: €40 to €50 depending on the country you are shipping to.

You will find the necessary information at checkout.


Return policy

If for any reason you are not satisfied with your purchase, you are able to return the purchased products within 14 days of receiving the order. 

To be eligible for a return, your item must be in an unworn and resellable condition, with its original tags and packaging.  

You will be responsible to cover shipping costs. We recommend a trackable delivery method, as we are not liable for loss of packages being returned.  We will provide you with the address where to ship your returns to. 

To initiate a return please contact us at:

You will be responsible for covering the shipping costs. We recommend a traceable delivery method, as we are not responsible for the loss of returned packages. We will provide you with the address to which your returns should be sent. 



We will notify you once we have received and inspected your returns. If your returns have been approved, your refund will be credited back to the original form of payment, excluded of shipping cost. Please keep in mind that it may take 5-10 business days for your bank to post the refund to your account. 

Defective products

As all of our products are handmade by humans, we sometimes make mistakes. Our products go through tight quality control, but if there has been something that we missed, you have the right to enter a claim. Please contact as soon as you discover the defect and send along photos to speed up the process. If we are unable to repair eventual damages or replace the product then we will refund you in full.  When we have received the product and approved the claim, you will be informed and sent a new product along with compensation for the return-shipping costs.