This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.Azaleri.com

Overview

Azaleri SRL is dedicated to protecting its customers’ privacy. This Privacy Policy applies to the website www.Azaleri.com, which is owned and managed by Azaleri SRL. According to the EU General Data Protection Regulation in force (GDPR), this Privacy Policy describes:

• How data is collected and used on www.Azaleri.com
• What type of data is collected and with whom is shared
• How data is kept safe
• Users’ privacy rights and how users can enforce them

This Privacy Policy does not apply to any data that Azaleri collects offline or through sources other than its site.

Data Ownership

Azaleri SRL - with registered office in Via A.Volta 7 (VI) 36010 - is the Data Controller for the personal data collected on its site. The Data Processor for Azaleri is the current Marketing Manager. Personal data of customers outside Europe is treated according to the General Data Protection Regulation in force in the EU.

Data we Collect

We collect the following data:

• Personal Data collected directly from customers through the purchase process: name, phone number, postal address, email address. Our legal basis for the collection and processing of this data is the accurate and safe delivery of the products purchased by the customer.
• Personal Data collected automatically from the use of our website. The data transmitted from the viewer's browser includes IP address, the date and time of the visit, the pages accessed, the access status/HTTP status code, browser type, operating system used and interface, as well as the language and version of the browser software. The legal basis for collecting and processing this personal data is to be able to provide the viewers with a better user experience and more personalised and relevant content.

How we use your data

We use your Personal Data:

• For the administration of your purchases, fraud checks, and to contact you about your order (for example with details on your order and returns).
• To contact you with marketing messages which you have requested or agreed to receive from us (for example via our branded newsletter).
• To contact you with surveys and feedback requests (for example relating to a product you purchased).
• To show you more relevant and personalised content and advertising.
• To analyse your purchase history and the way you use the site to improve our products and the user experience on our website.

Your rights 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at ciao@azaleri.com

Cookie Policy

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

Criteo is a personalized retargeting company that works with Internet retailers to serve more relevant online display advertisements to consumers who have previously visited the advertiser's website. Criteo places cookies on your computer to provide us with users’ browsing data, so that we can show you more relevant adverts. You can refuse these cookies by visiting Criteo Privacy Policy and your browsing data will be immediately deleted.

Social Media

We use social media platforms to deliver marketing messages that you have agreed to receive from them. In particular we use:

• Facebook
• Instagram

If you do not wish to receive these marketing messages, please visit your Facebook and Instagram privacy settings.

Data Sharing

Azaleri will not sell any of your data. We will not share your personal data with anyone outside of the parties mentioned in this privacy policy (Google Analytics, Criteo, Facebook, Instagram). These suppliers are essential to operate the site, provide our services and manage your account.

Data Processors

We use third-party processors to collect, export, process and store Personal Data on our behalf. The processors we use currently are the following:

• Payment Processor - Paypal - Privacy Policy
• Payment Processor - Stripe - Privacy Policy
• CRM Tool - MailChimp - Privacy Policy
• E-Commerce Tool - Shopify - Privacy Policy
• Social Media Platform - Facebook, some data centers located in the U.S. - Privacy Policy
• Survey Tool - Survey Monkey, located in the U.S. Privacy Shield Certified. - Privacy Policy
• Web Management Tools - Google Analytics, located in the U.S. Privacy Shield Certified. - Privacy Policy

Consent withdrawal

If after you opt-in, you change your mind, you may withdraw your consent from us to contact you, for the continued collection, use or disclosure of your information, at anytime, by unsubscribing using the link in the emails or by contacting us at ciao@azaleri.com